AI-Powered Search Can Impact Your Business: Takeaways from the Gartner Magic Quadrant for Insight Engines

Thursday, April 27
2:00 pm ET/11:00 am PT | 45 minutes

Speakers:
Laurent Simoneau, Co-founder, President and CTO at Coveo


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“Insight engines apply relevancy methods to describe, discover, organize and analyze data to allow for information to be delivered proactively in the context of digital workers, customers or constituents.", explains Gartner. Leading organizations are already using Insight Engines today to deliver relevant interactions at every point of contact and as a result, and are driving significant business outcomes.

Join our CTO, Laurent Simoneau, for our webinar on April 27th to learn how AI-powered search fuels insight engines and is transforming the way innovative brands like Adobe, Salesforce, and Logitech are harnessing the intelligence of their crowds to drive transformative business results. We’ll walk through:

  • How AI-powered Search works and what it means for your business
  • The impact insight engines have on customer self-service, agent proficiency, employee engagement and collaboration, and website performance
  • Key considerations in selecting the right insight engine for your organization

Whether your focus is on delivering answers to customers, or empowering your employees to do more complex tasks without assistance, you’ll learn why AI-powered search is now critical to meet your customer’s expectation, and scale your business.




ABOUT THE SPEAKERS

Laurent Simoneau

Laurent Simoneau

Coveo

Co-founder, President and CTO

Laurent Simoneau is Co-founder, President and CTO of Coveo, and is considered one of industry’s top enterprise search experts. Prior to Coveo, Laurent was CTO of Copernic, an early leader in desktop search, where he oversaw the company’s product strategy and directed the research and development of core technologies. Laurent also served as Chief Operating Officer at Copernic during which he successfully orchestrated the spin-off of the company’s enterprise search division in 2005 into what is now Coveo.