AI-Enabled Personalization
Amazon, Google and Netflix have shown us what’s possible from digital experiences. But disjointed channels, siloed information, and ‘’one-size-fits-all’’ experiences are still all-too-common among service, sales and commerce operations.
In this three-part webinar series on relevance transformation, learn and see how digital experience leaders are leveraging AI to deliver interactions that anticipate customer needs and make personalized, contextual and proactive recommendations inside various Salesforce Clouds - and the business benefits they are reaping.
From automation to relevance, you'll learn how you can combine Salesforce Einstein and Coveo AI to enhance your digital experiences.
Service Transformation
Delivering Effortless Support Experiences that Drive Business Results
AVAILABLE ON-DEMAND
Learn how you can leverage AI to deliver personalized and contextually relevant self-service and support experiences that drive self-service success and agent proficiency.
Personalized Commerce
Delivering Next-level B2B Buying Experiences
AVAILABLE ON-DEMAND
When it comes to commerce experiences, B2B buyers have expectations, too. Learn how AI is taking B2B shopping experiences to the next level through personalized product and content recommendations.
Employee Enablement
Empowering Your Employees to do More on their Own
AVAILABLE ON-DEMAND
AI in the workplace doesn't have to be scary - especially when it helps employees find relevant information, faster.
