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AI-Enabled Personalization
within Salesforce

A Digital Experience Webinar Series


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Amazon, Google and Netflix have shown us what’s possible from digital experiences. But disjointed channels, siloed information, and ‘’one-size-fits-all’’ experiences are still all-too-common among service, sales and commerce operations.


In this three-part webinar series on relevance transformation, learn and see how digital experience leaders are leveraging AI to deliver interactions that anticipate customer needs and make personalized, contextual and proactive recommendations inside various Salesforce Clouds - and the business benefits they are reaping.


From automation to relevance, you'll learn how you can combine Salesforce Einstein and Coveo AI to enhance your digital experiences.


Service Transformation

Delivering Effortless Support Experiences that Drive Business Results

AVAILABLE ON-DEMAND

Learn how you can leverage AI to deliver personalized and contextually relevant self-service and support experiences that drive self-service success and agent proficiency.

Personalized Commerce

Delivering Next-level B2B Buying Experiences

DECEMBER 10, 2019 | 2 PM ET / 11 AM PT

When it comes to commerce experiences, B2B buyers have expectations, too. Learn how AI is taking B2B shopping experiences to the next level through personalized product and content recommendations.

Employee Enablement

Empowering Your Employees to do More on their Own

DECEMBER 17, 2019 | 2 PM ET / 11 AM PT

AI in the workplace doesn't have to be scary - especially when it helps employees find relevant information, faster.

Speakers:


Anna Krieger

Head of Customer Success

agree with #2 from maia; i would probably include screenshots of each website so that it's clear from a visual standpoint


Anna Krieger

Head of Customer Success

agree with #2 from maia; i would probably include screenshots of each website so that it's clear from a visual standpoint

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