AI To Survive and Thrive in E-Commerce

The first 30 registrations will receive 2 LARGE PIZZAS.

15th July 2020 | 12.00 - 1.00 PM BST | 60 minutes

Register Now

To keep up with new working from home requirements, we invite you to have lunch on Coveo. We will send the first 30 registered 2 LARGE PIZZAS (meat and vegetarian) for you to enjoy whilst tuning in.


The way we shop is undergoing a rapid and fundamental transformation. In many cases, the online store will be a company's only store; in others it will be a flagship among a much smaller fleet of physical stores.

Even following tentative re-openings, shopper caution & habits built over lockdown have kept many gravitated to the online channel. AI systems have moved from buzzword to taking practical but critical roles in transforming ecommerce customer experience. It reduces buyer friction, drives higher conversion, and decreases manual effort for merchandisers.

Join Dan Barker, who has 20 years of ecommerce experience across more than 100 brands and Ben Wild, Business Lead, Coveo UK/I, and explore how using AI tools and data can enable you to thrive by delivering experiences your customers genuinely value.

During this session you will learn how to:

  • Make the most of your online channel now by making sense of all the data that you have
  • Use AI to understand customer behaviour and language to enable them to find, explore and buy products, intuitively
  • Deliver personalised product and content recommendations for each shopper
  • Leverage AI to impact every aspect of a brands’ e-commerce experience, from content to recommendations



Dan Barker (E-Business Consultant)

Dan Barker has spent the last 20 years working in and around ecommerce, analytics, customer experience, fintech and marketing. He has run the ecommerce channel for several retailers, worked as CMO for several organisations, judged various digital marketing wards, and worked as a NED & board advisor in the UK and Germany. He has worked with more than 100 brands.

Ben Wild (Business Lead, Coveo, UK/I)

Ben Wild is the business lead for the UK and Ireland at Coveo. He has worked with digital engagement, information & knowledge management and workforce optimisation software for almost 20 years helping large, complex organisations develop their transformation strategies.

Save Your Spot now and get
2 FREE Large Pizzas on Coveo!

Where to Find Coveo at Ignite?

Find us at Booth 1445 at the Orange County Convention Center