Coveo for Microsoft Dynamics 365:
Bring the Enterprise into Dynamics

Wednesday, February 21
2:00 pm ET/11:00 am PT | 60 minutes

Nicolas Bordeleau, VP of Products at Coveo

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Join Nicolas Bordeleau, VP of Products for Coveo, for a technical deep dive and demo of our latest product release that delivers AI-powered search for Microsoft Dynamics 365. Learn how you can create a unified search experience for Dynamics regardless of where the content resides and automatically improve the relevance of recommendations for every user.

In this session you will learn how you can:

  • Easily index external and Dynamics content sources to create a unified search experience
  • Automatically tune results relevance and configure the Dynamics search experience
  • Access extensive analytics and dashboards that provide insight and identify content gaps to drive continuous improvement
  • Deliver relevant content recommendations to customer support staff based on contextualized case details
  • Leverage Coveo’s machine learning to predict and suggest the right content for users based on their search intent and past successful outcomes


Nicolas Bordeleau

Nicolas Bordeleau


VP of Products

Nicolas Bordeleau serves as VP Product at Coveo. With over 12 years of experience in the search industry including 7 years as a software engineer, Nicolas has a keen understanding of developers’ needs related to search products and has applied this knowledge to developing award-winning products that fulfill those needs in innovative ways. Nicolas received a B.S. in Computer Engineering from Sherbrooke University. He lives in Quebec with his wife and two children. Aside from his professional interests, Nicolas enjoys technology and sports, specifically skiing and snowboarding.