KCS v6 Roundtable

A monthly get-together for KCS® practitioners and those exploring KCS 

Tuesday, June 25, 2019 | 2:00 pm ET / 11:00 am PT | 60 minutes

Moderator: Judi Cardinal, KCS v6 Trainer

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As the Consortium for Service Innovation says, the basic premise of KCS® is quite simple (solve it once, use it often) but adoption of the methodology is not.

We want to help you tackle the big questions, challenges and discuss the successes of organizations like yours using or exploring  Knowledge-Centered Service v6*.

Join us for our monthly KCS Roundtable where Judi Cardinal, Customer Success Manager and a certified KCS v6 Trainer, will discuss strategies, tactics and best practices at each of the key milestones along the KCS journey.

In this session, be prepared to discuss:

  • Biggest takeaways from Impact 2019

Also, don't forget to  register for a login on Coveo Connect!  Then, tell us to invite you to the Coveo KCS Roundtable group.

*KCS® is a service mark of the Consortium for Service InnovationTM